Conference call services for small business

Detailed review of the best conference call services with features and comparison. Select the right web conferencing service for your business

Teleconference is the main communication tool for offices or work environments.

Fact Check: According to the Globenewswire , the market for conference calling services is growing at a CAGR of 4.6%. In 2017, the market size was $8.4 billion and is expected to exceed $12.5 billion by 2026.

SoftwareConsultancy has researched the industry to discover the preferred conferencing method. The following image shows the details of this investigation.

Types of web conferencing services

There are two categories of these services i.e. no reservation and operator assisted. With the reservationless service, you can have the conference call 24*7. It does not require any advanced programming. Operator Assisted Service is the conference call service that includes a dedicated representative to help you plan meetings in advance.

Includes services such as greeting during the meeting by a representative and the recording and transcription of the call.

Cost of video conferencing services

The pricing structure for web conferencing services varies for each service provider. Few companies will charge you per call, while others will charge a flat monthly fee. The cost ranges from free to $50 per month.

General characteristics of conference calls solutions

• Unlimited and uninterrupted services.
• Good audio and video quality.
• Protection and security.
• Mobile app and desktop interface.
• Easy access even for a non-technical person.

ProTip: When selecting conference calling services, you should look for features like call limits, call controls, call recordings, mobile apps, company-provided customer support, and online meeting features like screen sharing, etc. You should also consider features like integrations with email and calendar services and calling tools like dial option and call me option. =>> Contact us to suggest a listing here.

Listed below are the most popular free and paid web conferencing services used around the world.

1. Go to the meeting
2. UberConference
3. FreeConference.com
4. FreeConferenceCall.com
5. FreeConferenceCalling.com
6. google hangout
7. skype
8. tokbox

Comparison of the best video conferencing services

#1) GoToMeeting

Best for small to large businesses and freelancers.

GoToMeeting Pricing – GoToMeeting offers a free plan that will allow you to collaborate with up to 3 clients and colleagues. It has three pricing plans i.e. Starter ($19 per month), Pro ($29 per month) and Plus ($49 per month). These are the annual billing prices. However, monthly billing plans are also available.

GoToMeeting will allow you to schedule the meeting anytime, anywhere and from any device. It can be integrated with Microsoft Office, email and instant messaging tools. There will be no need for codes or PINs to join the call. It has built-in audio and free option.

Characteristics

• The ‘Call Me’ feature eliminates the need for codes or PINs.
• It provides HD video conferencing.
• It is compatible with Mac, PC, Chromebook, Linux and mobile devices.
• It provides drawing tools, transfer control and virtual whiteboard functions.

Cons

• According to reviews, advanced meeting options are missing.

=> Visit the GoToMeeting website

#2) Uber Conference

Price: UberConference also offers a free plan. It also offers a business plan that will cost $15 per user per month or $120 per user per year.

UberConference provides a rich interface for conference calls. Offers free conference call services. It provides you with document sharing, free call recording, analytics and international calling functionalities. It will allow you to select the music on hold.

Characteristics

• Provides screen sharing functionality.
• It has power call control features that will allow you to silence background noises.
• It has a feature to dial someone else’s call during the call.
• There is a mobile app available for iPhone and Android devices.

• It does not support video.

Website: UberConference

#3) FreeConference.com

Best for small and medium businesses.

Price: FreeConference.com is free for unlimited conference calls. It offers three more plans i.e. Starter ($9.99 per month), Plus ($24.99 per month) and Pro ($34.99 per month).

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FreeConference.com is the service for free conference calls, online meetings, and collaboration. It provides audio, video and HD display. It offers video conferencing service, conference call recording, web conferencing service, special dialing numbers and free conference calls.

Characteristics

• FreeConference.com has a screen sharing feature.
• It has features like dedicated dial-up and toll-free dial-up.
• It provides many more features like smart meeting summaries, automatic transcriptions, video recording, online whiteboard, etc.

Cons

• The free version allows only 5 online meeting participants.

Website: Free Conference

#4) FreeConferenceCall.com

Best for small and large businesses.

Price: FreeConferenceCall.com is a free web conferencing solution. It has two other plans i.e. Business and Enterprise. It offers a collaboration tool i.e. StartMeeting which will cost $6.95 for individual accounts.

FreeConferenceCall.com is the conference and collaboration tool. It has functionalities for audio conferencing, online meeting, meeting wall, video conferencing, and screen sharing, etc. It can be integrated with apps like Dropbox and Slack. You will receive a detailed call report after each meeting.

Characteristics

• FreeConferenceCall.com is accessible from 72 countries with phone numbers.
• There is a mobile app available for iOS and Android devices.
• It provides 24*7 support via chat and email.
• It provides meeting settings such as on/off entry and exit tones, etc.
• It will enable audio, web and video conferencing facilities for around 1000 participants.

Cons

• According to reviews, it has limited online storage for video or audio call recordings.

Website: FreeConferenceCall

#5) FreeConferenceCalling.com

Best for small and large businesses.
Price: This service is free. Charges may apply for domestic long distance rates only.

FreeConferenceCalling.com allows you to conference call with up to 1000 callers. It is one of the best free conference call services. It has call manager, dial pad controls and free call recordings.

Characteristics

• It offers free conference recording.
• You will be able to access call details and reports through the online control panel.
• Conference calls can be held for 1000 people.
• Supports popular VoIP.

Cons

• According to reviews, the video quality is not that great.

Website: FreeConferenceCalling

#6) Google Hangouts

Best for small to large businesses and freelancers.

Price: Google Hangouts is available for free. The pricing plans for GSuite are as follows: Basic ($6 per user per month), Business ($12 per user per month), and Enterprise ($25 per user per month).

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Google provides a communication platform through Google Hangouts. It has features for messaging, video chat, and VoIP. This video chat tool can be installed in seconds.

Characteristics

• Free video calls for up to 10 people.
• It can be used on a computer, smartphone, and tablet.
• It is integrated with Gmail.
• It can also be integrated with other business apps like Slack and Zendesk.

Cons

• You should have a Google account.

Website: Google Video Call

#7) Skype

Best for small to large businesses and freelancers.

Price: Skype is free to use. Skype also has monthly subscription plans and a pay as you go option. Prices for calls to mobile and landlines start at $2.99 ​​per month.

Skype is a communication tool that has features of messaging, online calls, video calls, and international calls to mobiles. It provides features like meeting recording and meeting scheduling with Outlook for business. It is compatible with Windows, Mac and Linux platforms.

Characteristics

• Skype offers business features like meeting recording and anytime instant messaging.
• It is integrated with Office applications like Word, Excel, PowerPoint, OneNote, etc.
• With Skype, 250 people can communicate through the meeting.
• It has screen sharing features and live subtitles.

Cons

• Requires Internet to work.
• Lack of commercial functions.

Website: Skype

#8) Tokbox

Best for small and large businesses.
Price: Pricing starts at $9.99 per month. A free trial for the platform is also available.

Tokbox is the tool for video, voice and messaging. It can be used on desktop, mobile, or as a web-based tool. It is used in various industries like education, healthcare, financial services, field services, etc.

Characteristics

• Provides screen sharing features.
• It will allow you to record live calls.
• It has features of interactive broadcast and live streaming, SIP interconnection, and voice only.

Cons

• According to reviews, it does not have a facility for unlimited calls.

Website: Tokbox

Conclusion

These are our eight best conference call services.

GoToMeeting, FreeConferenceCalling, FreeConferenceCall, and Tokbox offer business features and can be used by businesses. Google Hangouts, Skype, UberConference, and FreeConference all have good features for small and medium-sized businesses.

We hope this article has helped you select the best web conferencing solution for your business.

Review Process: Our writers have spent 15 hours researching for this article. Initially, we selected 15 services and then filtered the list to provide the top 8 conference call services.